SPICY POST AHEAD. Wendy's savage Twitter exchange with someone that picked the wrong day to "tough talk",teaches us how social media can transform a brand into something beyond its products.
Gab's early days are compared to Twitter in part two of the look at the new social network Gab. Gab brings up a bigger point that businesses should not just keep a close eye on Gab but also the quickening pace of social media attention shifts.
Another look at the new social network Gab and how it has grown since it was launched in August 2016.
Verizon teaches us a funny way to get free advertising with their bold Tweet to Casey Neistat at the expense of T Mobile.
Basecamp teaches what world-class customer service looks like in social media, Twitter in particular.
There's a new social network called Gab, it presents a potential first-in social network opportunity for any business.
Consumers now expect customer service over social media and 78% of online customers recommend a company to their friends after a great customer service experience. This post details what social media looks like with customer service with examples from Buffer, Domino's Pizza, a Chinese restaurant and Zappos.
An overview of the current big social channels including: Facebook, Instagram, Snapchat, Twitter, LinkedIn, Pinterest and Musical.ly.